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Paramount Plants - Online Plant Nursery

Dear Paramount Plants Customers, 

For the coming months, Paramount Plants & Gardens is committed to keeping both our staff and our customers safe and Covid-free by prioritising sales online via Our Website 
Therefore our retail plant nursery in Crews Hill, North London will remain closed at this time.

Today, we are one of the leading online mature tree and shrub specialists in the UK. We have developed a streamlined approach to processing our online orders so customers can enjoy both an efficient service and sensible pricing that offers excellent value for money.
We find our online customers enjoy being able to do their research and buy their plants from the comfort of their own homes. But our sales team is available to assist if you need any help. 

Furthermore, online customers don’t have the worry of organising delivery, they leave all that to us!  As a mature plant specialist, it's fair to say that very many of our orders contain very big plants indeed, which, to the uninitiated, can be a real challenge to transport! So we encourage you to order from us online and leave the delivery to the experts. We communicate with you every step of the way once you place an order, right up to delivery and beyond - customer satisfaction is important to us.

Still concerned about buying online? Some frequently asked questions

I am not sure what I want to buy and  / or would like advice and / or have questions. How can I have contact with a real person?
Our customers enjoy excellent Customer Service when they buy online. Our extremely knowledgeable and dedicated sales team is on hand to swiftly answer all email enquiries daily from 9.00 AM to 18.00 PM. This remains the most efficient way to contact us. 
Feel free to email us images of your garden for more in depth advice.
Just Email: salesteam@paramountplants.co.uk

You can also chat with us in real-time via our live-chat function daily from 10.00 AM to 3.00 PM Monday to Friday. 

How do I know what the plant I am buying looks like if I can’t visit the plant centre? 
Our Website features an icon image for almost every plant / plant size so you can actually see and / or get a feel for what size and shape for the actual plant that you are buying. Just find the plant you are looking for on our website and below the height of many plants is an icon photo which (if available ) will show up with an orange link like this below the height of the plant: view this plant size >
Currently, 90% of the products have an icon image. We are working hard to make sure that this is 100% as soon as possible.

Still Not Sure?
Please read our Reviews to see how customers have been finding the process of buying from us online. 

What happens if something goes wrong with my order?
We guarantee healthy plants and happy customers and our plants are supplied by us in excellent health and condition at the time of delivery to our customers and whilst we are sure you will be 100% happy, if you have any problems or concerns we always resolve to our customer's satisfaction. 




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