Ordering a mature tree or large shrub online isn’t like receiving a packet of seeds or bulbs in the post. Our plants are living, breathing specimens that need expert handling, careful packing, and specialist logistics to reach you in perfect condition.
At Paramount Plants we understand exactly what it takes to get plants to you in perfect condition. We’ve been supplying mature plants, specimen trees, and premium shrubs for decades.
Over the last decade, online shopping has expanded — and so have we. Paramount Plants runs a successful large online nursery (alongside our North London Plant Centre) through our specialist website, www.paramountplants.co.uk. Online buying is now the preferred choice for most of our customers, who can browse our website on any device and order mature trees and shrubs with ease.
If you are considering buying plants online, then read on. In this guide, we’ll answer some of the most common questions about buying plants online — including the concerns people may have but don’t always feel comfortable asking.
Is it really safe to buy large plants online? 🪴🌴
Yes — when you buy from a reputable, professional online nursery such as Paramount Plants, you’re fully protected by UK consumer law.
Is my online payment secure when buying plants online ? 💳💳
Shop with confidence — all payments are 100% secure. When you order from www.paramountplants.co.uk, you can be sure your payment is processed safely. Our checkout uses trusted, encrypted systems to protect your details at every step — giving you complete peace of mind when shopping online.
Our product listings clearly state plant sizes, pot sizes, and varieties:
Photos show the actual quality you can expect:
If a plant arrives not as described, you are entitled to a replacement or refund.
Our website www.paramountplants.co.uk is a fully live platform with current stock levels and pricing.
If you see a tree or shrub listed, it reflects our real-time availability from our nursery and trusted growers. Unlike many garden centres with seasonal or limited stock, our online store gives you access to a very wide, evolving range — with new plants added and updated daily.
Paramount Plants is APHA Authorised
Paramount Plants is also officially authorised by the UK Government’s Animal & Plant Health Agency (APHA) to issue UK Plant Passports where required by law. This ensures every plant we sell is traceable, pest-free, disease-free, and fully compliant with UK plant health regulations.
Why can’t I just pick my tree in person? 🌳🌳
You absolutely can — our North London plant centre is open for visits, with knowledgeable staff on hand to help. But here’s the reality: our online range covers the equivalent of thousands of acres of premium stock from our own growing fields and our trusted growers. By contrast, our plant centre holds only a selection of stock from the online range.
Prefer to collect instead of delivery?
No Problem – Simply add your plants to your basket, enter your name and address and email at our checkout, and you’ll see the drop down option for collection from EN2 9BH appear.
In short: shopping online with us gives you far greater choice, year-round availability, and access to sizes and varieties you wouldn’t find anywhere else — and certainly not in any single garden centre across the UK.
Buying Plants Online Without Seeing Them First ? 👀👀
We make buying plants sight-unseen stress-free:
– Every listing includes clear photos, exact sizes, and full descriptions
– Our expert team hand-selects each plant before dispatch, ensuring it matches what you ordered
– With full UK consumer rights, you’re covered for refunds or replacements if anything isn’t as described.
Is delivering large plants really that complicated? 🚚🚚
Yes — and we make it look easy because we’ve been perfecting it for years.
Large plants are living products that require care at every stage. We quality check every order before dispatch. Our team packs plants securely so they arrive healthy and ready to plant
If your plant is particularly large and heavy (typically over 200kg and over 4m in height), you’ll see an Extra Heavy Item – Machinery Required notice in red on the product listing. This gives you time to plan for access, positioning, and any lifting equipment needed when it arrives. Our team are always happy to advise and discuss difficult-to-move trees.
How many staff does it take to run an online plant nursery? 🧑🌾👨🌾
Online is extremely staff-intensive compared to garden centres. Behind the scenes, we have over 20 full-time staff working tirelessly on:
– Sales & customer service (by phone & email)
– Stock management & quality control
– Order processing & expert plant selection
– Packing & preparation for delivery
We also have a large delivery team, multiple trucks, experienced drivers, and trusted specialist couriers.
During peak seasons, we need considerably more staff than a typical garden centre requires.
How do I know my plants will survive delivery? 🌿🪴
We’ve spent decades refining our packing and transport process. Plants are:
– Checked & watered before loading
– Securely packed to prevent damage in transit — using minimal or recyclable packing materials
– Delivered via our own team or trusted specialist horticultural pallet or box couriers (not cheap postal services)
If anything does arrive damaged, we replace or refund quickly just email immediately to our customer services for help.
Expert Plant Advice In-Store and Online
One of the biggest misconceptions about buying plants online is that you miss out on expert advice, as if it’s only available in garden centres.
At Paramount Plants & Gardens, horticultural expertise is central to everything we do — whether you visit in person or shop from home.
Online buyers get the same level of custom support via phone or email. Our friendly Sales Team take the time to understand your needs, answer questions, and guide you through planting and care — so you get professional, personalised advice wherever you are in the UK.
Trust, Experience & Transparency 🤝
The best online plant retailers are those with years of horticultural experience, strong trusted supply chain relationships, and a proven track record of customer satisfaction. At Paramount Plants & Gardens, we’ve built exactly that over 25+ years.
We are a highly rated UK-based online nursery, specialising in screening trees & pleached trees, ornamental specimen shrubs, multi-stemmed flowering trees, cloud trees, evergreen hedging, tree ferns — and so much more
Customers consistently give 5 star reviews which praise the exceptional health and quality of our plants — from pleached laurels to large evergreen shrubs — which arrive well-packaged, carefully selected, and ready to thrive in gardens across the UK.
Our knowledgeable, approachable staff are frequently praised by name in independent reviews, while our delivery service is recognised as professional, courteous, and reliable. And if issues arise, we resolve them quickly, fairly, and transparently.
With consistently high ratings and reviews Paramount Plants is trusted by homeowners, landscapers, and garden designers who want to buy premium trees and shrubs online with complete confidence.
Why choose Paramount Plants? 🌞
– Mature plant specialists – over 25 years’ experience
– Nationwide UK mainland delivery – from Scotland to Cornwall and beyond
– 1000+ acres of stock availability from our own growing sites & trusted UK and European growers
– APHA certified – UK Plant Passport authorised
– Exceptional customer service – real people, real advice
– Transparent pricing & descriptions – what you see is what you get
The Bottom Line
Buying large trees and shrubs online is safe, convenient, and gives you more choice than in-store shopping — as long as you buy from a reputable nursery.
At Paramount Plants & Gardens, we combine decades of horticultural expertise with a highly efficient online service to ensure your plants arrive healthy, as described, and ready to thrive — with the same expert, personal advice you’d expect if buying in person.
👉👉 Visit our plant centre in North London EN2 9BH 👍
👉👉 Browse & order online: www.paramountplants.co.uk 👍
Nationwide Delivery | Mature Plant Specialists | Expert Advice | Plant Health Guaranteed 👍
